Gaurav Bhatia serves as the Chief Marketing Officer at PenFed Credit Union and joined PenFed in 2019. Previously he served as the Chief Digital Officer for NewDay USA where he lead business operations, marketing/digital strategy, technology, brand, and customer experience and technology. He has held senior leadership positions at several large Fortune 500 including AARP, Capital One, Sabre Holdings (parent of Travelocity.com) and NIIT Technologies, with customers in the travel and financial services. Gaurav holds a Master’s degree in Information Systems, an MBA in Marketing & Strategy and a Bachelor’s degree in Mechanical Engineering. He also has completed the executive